Shipping policy

We work with EPROLO, a third-party fulfillment partner, to process and ship your orders. After your payment is confirmed, your order details are securely sent to EPROLO for picking, packing, and delivery.

Orders are processed according to EPROLO’s current fulfillment schedule. Delivery times vary depending on your destination, shipping method, carrier, customs processing, and other factors. The available shipping options and estimated delivery times are shown at checkout.

When your order ships, we’ll send tracking information to the email address provided at checkout. Tracking updates may take some time to appear after the shipment is handed to the carrier.

Some orders may arrive in separate packages if products are shipped from different fulfillment locations.

For international orders, customs duties, import taxes, or other fees may apply unless they are included at checkout. These charges are the customer’s responsibility where applicable. Delays caused by customs or local delivery providers are outside our control.

If your order is delayed, arrives damaged, or the tracking information has not updated, please contact us at hello@afrorootzlifestyle.com with your order number so we can assist you.